Terms & Conditions

Terms & Conditions for Text Messaging

By providing your phone number and choosing to communicate via text message, you agree to the following terms and conditions regarding text communication with this therapy practice.

1. Purpose of Text Messaging

Text messaging is intended for limited administrative purposes only, including:

  • Scheduling or rescheduling appointments
  • Appointment reminders
  • Billing or payment coordination
  • Brief logistical questions

Text messaging is not intended for therapy sessions, crisis support, or urgent clinical matters.

2. Response Time

Messages are typically responded to during regular business hours. Response times may vary, and immediate replies are not guaranteed.

3. Emergencies

Text messaging should never be used in emergencies or urgent mental health situations. If you are experiencing a crisis, call 911, go to the nearest emergency room, or contact 988 Suicide & Crisis Lifeline.

4. Confidentiality & Privacy

While reasonable efforts are made to protect your privacy, text messaging may not be fully secure. There is some risk that messages could be intercepted, accessed by others, or stored on your device or carrier systems.

By choosing to text, you acknowledge and accept these risks.

5. Client Responsibility

You are responsible for:

  • Providing an accurate phone number
  • Informing the practice if your number changes
  • Protecting access to your phone and messages
  • Avoiding sharing sensitive personal information via text when possible

6. Consent to Receive Messages

By initiating text communication or providing your phone number, you consent to receive text messages from this practice related to your care and administrative needs.

7. Opting Out

You may request to stop text communication at any time by notifying the practice in writing or by text. Alternative communication methods can be arranged.

8. Fees

Standard message and data rates from your mobile carrier may apply. You are responsible for any charges from your phone provider.

9. Changes to Terms

These terms may be updated periodically. Continued use of text messaging indicates acceptance of any revised terms.

10. Contact

If you have questions about these terms or communication preferences, please contact the practice directly.

SMS Terms and Conditions

Welcome to Healing Insight PLLC. By accessing or using our services, including
receiving SMS communications, you agree to comply with and be bound by these
Terms and Conditions. If you do not agree to these Terms & Conditions, please refrain
from using the SMS communication services offered by Healing Insight PLLC.
Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and
agree to receive text messages from Healing Insight PLLC at 253-534-9109.
Information obtained as part of the SMS consent process will not be shared with third
parties.
Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications
related to the following:
· Consultation inquiries
· Scheduling, cancellations/rescheduling
· Follow-up messages
Opt-In Method:
You may opt-in to receive SMS messages in the following ways whichever is applicable:
· Verbally, during a conversation
· Click the box on the “Contact Me” page for consent to receive conversational
SMS from Healing Insight PLLC
Message and data rates may apply. You can opt out at any time by texting "STOP." For
assistance, text "HELP" " to any text message or contact us directly at 253-534-9109,
you can email us at mnwinskill@myhealinginsight.com or visit
https://myhealinginsight.com/privacy-policy/ and SMS Terms & Conditions.
Message frequency may vary.

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